DISPATCH
We know you can't wait for your new product for your four-legged friend!
All orders are dispatched 1-3 days after your order has been placed (unless otherwise stated on the page/product). We ship with DAO, GLS or Postnord. You choose the delivery option yourself at checkout.
FREIGHT
Denmark 🇩🇰
Free delivery for purchases over 399DKK
Shipping prices for purchases under 399DKK
DAO to parcel shop 39DKK
DAO with distribution 49KK
GLS to parcel shop 49DKK
GLS with delivery 59KK
EU (European Union) 🇪🇺
Free shipping for purchases over 799DKK (110€)
Shipping prices for purchases under 799DKK
UPS to parcel shop 150DKK (20€)
Rest of the world 🌎
Free shipping for purchases over 2000DKK ($295)
Shipping prices for purchases under 2000DKK
FEDEX to parcel shop 300DKK ($43)
RETURN
Denmark 🇩🇰
If you want to exchange an item, you must create a label through our Returns Portal: Open Returns Portal
Rest of the world 🌍
If you live outside Denmark, you must send your package to the following address, including all our contact information.
Drew's Dogwear
Attn: Emilie Rasmussen
H.C. Andersens Boulevard 40b
1553 Copenhagen V
Email: kontakt@drewsdogwear.dk
Phone: +45 53 71 06 25
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You may return your items in their original, unused condition (including all original packaging) within 30 days from the date of receipt for a full refund. The package must be delivered to a parcel shop within the 30 days.
The goods are your responsibility until they reach our warehouse.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.
There are certain situations where only a partial refund is granted:
Any items that are not original, damaged or missing parts for reasons not due to our fault. Any item returned more than 30 days from the date of receipt.