DISPATCH

We know you can't wait for your new product for your four-legged friend!

All orders are dispatched 1-3 days after your order has been placed (unless otherwise stated on the page/product). We ship with DAO, GLS or Postnord. You choose the delivery option yourself at checkout.

FREIGHT

Denmark 🇩🇰
Free delivery for purchases over DKK 499

The prices for shipping for purchases under DKK 499
DAO for package shop DKK 39
DAO with distribution 49KK
GLS for parcel shop DKK 49
GLS with distribution 69KK

EU (European Union) 🇪🇺

Prices may vary depending on your country.
See the price at check out.


The rest of the world 🌎
Prices may vary depending on your country.
See the price at check out.

RETURN

If you want to exchange an item, you must create a label through our Return Portal: Open Return Portal

If you live outside Denmark, you must send your package to the following address, including all our contact information.

Drew's Dogwear
Att.: ER
HC Andersens Boulevard 40b 2 TVs.
1553 Copenhagen V
Email: kontakt@drewsdogwear.dk
Phone: +45 53 71 06 25

You may return your items in their original, unused condition (including all original packaging) within 30 days of the date of receipt for a full refund. The parcel must be delivered to a parcel shop within the 30 days.
The goods are your responsibility until they reach our warehouse.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

There are certain situations where only a partial refund is given:
All non-genuine items are damaged or missing parts for reasons beyond our fault. Any item returned more than 30 days after the date of receipt.